Notice of Privacy Practices
Effective Date: September 17, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices describes how A&M Wellness, LLC, doing business as Cheval Wellness (“Cheval Wellness,” “we,” “us,” or “our”), may use and disclose your Protected Health Information (“PHI”), the rights you have concerning your health information, and our legal responsibilities under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable laws.
This Notice applies to health information created, received, maintained, or transmitted by Cheval Wellness in connection with the healthcare services we provide.
A&M Wellness, LLC d/b/a Cheval Wellness
7663 Cita Lane
New Port Richey, Florida 34653
Phone: (813) 776-5751
Email: info@chevalwellness.com
Your Rights
You have rights concerning your health information.
You may:
- get an electronic or paper copy of your medical record;
- ask us to correct your medical record;
- request confidential communications;
- ask us to limit certain uses or disclosures;
- obtain an accounting of certain disclosures;
- receive a paper copy of this Notice;
- authorize another person to act for you; and
- file a complaint if you believe your privacy rights have been violated.
These rights are explained in greater detail below.
Get an Electronic or Paper Copy of Your Medical Record
You may ask to inspect or obtain an electronic or paper copy of your medical record and other health information we maintain about you.
We will generally provide access, a copy, or a summary of your health information within the time required by law.
We may charge a reasonable, cost-based fee permitted by applicable law.
Certain limited categories of information may not be available for inspection or copying when permitted by law.
Ask Us to Correct Your Medical Record
You may ask us to amend health information about you that you believe is incorrect or incomplete.
We may deny your request when permitted by law, but if we do, we will provide an explanation in writing within the time required by HIPAA.
Request Confidential Communications
You may ask us to communicate with you in a specific way or at a specific location.
For example, you may ask us to:
- call a particular telephone number;
- avoid leaving detailed voicemail messages;
- communicate through a particular email address; or
- send correspondence to an alternate address.
We will accommodate reasonable requests.
Ask Us to Limit What We Use or Share
You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.
We are generally not required to agree to every request.
If we agree to a restriction, we will comply with it except in circumstances permitted by law, such as when information is needed to provide emergency treatment.
Services Paid in Full Out of Pocket
If you pay for a healthcare service or item in full out of pocket, you may ask us not to disclose information about that service or item to your health plan for payment or healthcare operations.
We will honor that request unless disclosure is otherwise required by law.
Get an Accounting of Certain Disclosures
You may request a list, called an “accounting of disclosures,” describing certain disclosures of your health information made during the six years before your request.
The accounting generally does not include disclosures made for:
- treatment;
- payment;
- healthcare operations;
- disclosures made directly to you;
- disclosures you specifically authorized; or
- certain other disclosures excluded by law.
We will provide one accounting during a 12-month period without charge.
We may charge a reasonable, cost-based fee for additional accountings requested during the same 12-month period after informing you of the cost.
Get a Copy of This Notice
You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.
We will provide a copy promptly.
Choose Someone to Act for You
If you have given someone medical power of attorney, if someone is your legal guardian, or if another person otherwise has legal authority to act as your personal representative, that person may exercise your privacy rights on your behalf.
We may verify that person’s authority before acting on a request.
File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with Cheval Wellness.
Contact:
Privacy Officer
Angela Mineo, DNP, APRN
A&M Wellness, LLC d/b/a Cheval Wellness
7663 Cita Lane
New Port Richey, Florida 34653
Phone: (813) 776-5751
Email: info@chevalwellness.com
You may also file a complaint with the:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Telephone: 1-877-696-6775
Information about filing a HIPAA complaint is available through the U.S. Department of Health and Human Services Office for Civil Rights.
Cheval Wellness will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you may tell us your preferences about what we share.
Family, Friends, and Others Involved in Your Care
You may tell us whether we may share relevant health information with:
- family members;
- close friends;
- caregivers; or
- other individuals involved in your healthcare or payment for your care.
If you are unable to tell us your preference, such as during an emergency or if you are unconscious, we may disclose limited relevant information if we reasonably determine that doing so is in your best interest and is permitted by law.
Disaster Relief
We may disclose appropriate information to an organization assisting in disaster-relief efforts so that family members or others responsible for your care may be notified of your location, condition, or status when permitted by law.
Serious and Imminent Threats
We may use or disclose health information when necessary and permitted by law to prevent or lessen a serious and imminent threat to your health or safety or the health or safety of another person.
Uses and Disclosures Requiring Written Authorization
Except as permitted or required by law, we will obtain your written authorization before using or disclosing your health information for purposes not described in this Notice.
You may revoke an authorization in writing at any time, except to the extent that we have already acted in reliance on it.
Marketing
HIPAA generally requires your written authorization before PHI is used or disclosed for certain marketing purposes.
Some communications permitted by HIPAA, such as certain treatment-related communications or communications about our own healthcare services, may not require an authorization.
Sale of PHI
Cheval Wellness does not sell PHI.
We will not sell your PHI without the written authorization required by HIPAA.
Psychotherapy Notes
Most uses and disclosures of psychotherapy notes require written authorization when Cheval Wellness maintains such notes and HIPAA requires authorization.
How We May Use and Disclose Your Health Information
HIPAA allows or requires us to use or disclose PHI in certain circumstances without obtaining a separate authorization from you.
Treatment
We may use and disclose your health information to provide, coordinate, and manage your healthcare.
For example, we may share relevant information with:
- another healthcare provider;
- a specialist;
- a laboratory;
- a pharmacy;
- an imaging provider; or
- another professional involved in your treatment.
Example: We may send relevant medical information or laboratory results to another healthcare professional involved in evaluating or treating you.
Payment
We may use and disclose your health information for payment-related activities when applicable.
Because Cheval Wellness operates primarily as a cash-pay practice, many services may not involve insurance billing. However, payment-related uses or disclosures may still occur where appropriate.
These activities may include:
- collecting payment;
- processing transactions;
- determining payment responsibility;
- working with payment processors;
- providing documentation requested by you for reimbursement; or
- other lawful payment activities.
Example: At your request, we may provide appropriate documentation that you need to seek reimbursement from a health plan or benefit program.
Healthcare Operations
We may use and disclose your health information to operate Cheval Wellness and improve the quality of care we provide.
Healthcare operations may include:
- quality assessment and improvement;
- clinical review;
- staff training;
- credentialing;
- compliance activities;
- audits;
- legal services;
- business planning;
- patient safety;
- case management;
- healthcare fraud and abuse detection;
- information-system administration; and
- other activities permitted under HIPAA.
Example: We may review patient records internally to evaluate the quality and effectiveness of our services.
Other Uses and Disclosures Permitted or Required by Law
We may use or disclose health information in other circumstances permitted or required by federal or Florida law.
Public Health and Safety
We may disclose health information for public-health activities authorized by law, including:
- preventing or controlling disease;
- reporting certain diseases or conditions;
- reporting adverse reactions to medications;
- assisting with product recalls;
- reporting suspected abuse, neglect, or domestic violence when permitted or required by law; and
- preventing or reducing a serious threat to health or safety.
Health Oversight
We may disclose PHI to health-oversight agencies for activities authorized by law, including:
- audits;
- inspections;
- investigations;
- licensing;
- disciplinary proceedings; and
- other regulatory oversight.
Compliance With Law
We will disclose health information when federal or state law requires us to do so.
We may disclose information to the U.S. Department of Health and Human Services when necessary to demonstrate our compliance with HIPAA.
Research
We may use or disclose PHI for research when permitted under HIPAA and other applicable law.
Research involving identifiable PHI generally requires your authorization unless an Institutional Review Board, Privacy Board, or another applicable legal provision permits the use or disclosure without individual authorization.
Organ and Tissue Donation
We may disclose appropriate health information to organizations involved in organ, eye, or tissue donation and transplantation when applicable and permitted by law.
Medical Examiners, Coroners, and Funeral Directors
We may disclose health information to:
- coroners;
- medical examiners; or
- funeral directors
when necessary and permitted by law to perform their duties.
Workers’ Compensation
We may disclose health information as authorized by and to the extent necessary to comply with workers’ compensation laws or similar programs.
Law Enforcement
We may disclose health information for certain law-enforcement purposes when HIPAA and applicable law permit or require the disclosure.
Government Functions
We may disclose PHI for certain government functions authorized by law, including:
- military activities;
- national security;
- protective services;
- correctional institutions; or
- other governmental functions permitted by HIPAA.
Judicial and Administrative Proceedings
We may disclose health information in response to certain:
- court orders;
- administrative orders;
- subpoenas;
- discovery requests; or
- other lawful legal processes
only when the requirements of HIPAA and other applicable laws are satisfied.
Substance Use Disorder Records
Federal law provides additional confidentiality protections for certain substance use disorder treatment records governed by 42 CFR Part 2.
To the extent Cheval Wellness receives or maintains records that are subject to 42 CFR Part 2, those records receive the additional protections required by federal law.
We will not use or disclose Part 2 records in a civil, criminal, administrative, or legislative investigation or proceeding against you unless the disclosure is permitted under Part 2, including where applicable through:
- your written consent; or
- a qualifying court order and subpoena or other process required by law.
If fundraising communications involving Part 2 information were ever applicable, you would receive the notice and choice required by federal law.
Specially Protected Information
Certain categories of health information may receive additional protections under federal or Florida law.
Depending on the information and circumstances, this may include records involving:
- substance use disorder treatment;
- mental-health treatment;
- HIV or AIDS-related information;
- sexually transmitted infections;
- genetic information;
- reproductive or sexual health;
- minors;
- domestic violence or abuse; or
- other specially protected health information.
When another law provides greater privacy protection than HIPAA, Cheval Wellness will comply with the more protective requirement to the extent it applies.
Electronic Health Information and Service Providers
Cheval Wellness may create, receive, maintain, or transmit PHI using electronic systems.
We may use appropriately contracted service providers to support functions such as:
- electronic health records;
- patient intake;
- appointment scheduling;
- secure communications;
- laboratory services;
- pharmacy coordination;
- payment processing;
- information technology;
- data storage; and
- healthcare operations.
When a service provider is a HIPAA business associate, Cheval Wellness requires a Business Associate Agreement when required by HIPAA.
Email, SMS, and Electronic Communications
Electronic communications may present privacy and security risks.
Cheval Wellness may communicate with you by:
- telephone;
- voicemail;
- SMS or text message;
- email;
- patient portal; or
- other electronic methods
when permitted by law and consistent with your preferences.
You may ask us to communicate with you through a particular method or at a particular location, and we will accommodate reasonable requests.
For sensitive clinical communications, Cheval Wellness may require or recommend use of a secure patient communication system.
General marketing consent and website communications are separately governed by our Privacy Policy and applicable communications law.
Our Responsibilities
Cheval Wellness is required by law to:
- maintain the privacy and security of your PHI;
- provide you with this Notice describing our legal duties and privacy practices;
- follow the duties and privacy practices described in the Notice currently in effect;
- provide access to your health information as required by law;
- honor your privacy rights as required by HIPAA;
- maintain appropriate safeguards for PHI; and
- notify affected individuals following a breach of unsecured PHI when notification is required by law.
We will not use or disclose your PHI in a manner inconsistent with this Notice unless:
- you provide written authorization;
- another use or disclosure is permitted or required by law; or
- we revise this Notice as permitted by law.
Breach Notification
If a breach of unsecured PHI occurs and notification is required under HIPAA or applicable law, Cheval Wellness will notify affected individuals as required.
Depending on the circumstances, we may also be required to notify:
- the U.S. Department of Health and Human Services;
- the media; or
- other governmental authorities.
Minimum Necessary Standard
When HIPAA’s minimum-necessary rule applies, Cheval Wellness will make reasonable efforts to limit the PHI we use, disclose, or request to the minimum amount reasonably necessary to accomplish the intended purpose.
The minimum-necessary standard does not apply to certain disclosures, including disclosures for treatment and other circumstances identified by HIPAA.
Business Associates
We may disclose PHI to contractors and service providers that perform functions on behalf of Cheval Wellness and require access to PHI.
When HIPAA classifies a service provider as a business associate, we require the provider to appropriately safeguard PHI through a Business Associate Agreement as required by law.
Florida Law
Cheval Wellness is located in Florida and complies with applicable Florida laws governing patient records, confidentiality, healthcare providers, data security, and patient rights in addition to HIPAA.
Where Florida law provides a patient with greater privacy protection than HIPAA, the more protective requirement will apply to the extent required by law.
Changes to This Notice
We may change the terms of this Notice.
Any revised Notice may apply to health information we already maintain as well as information we receive or create in the future, to the extent permitted by law.
When we make a material change, the revised Notice will be:
- available upon request;
- available at our practice;
- prominently available through our website; and
- provided as otherwise required by law.
The effective date appearing at the beginning of the Notice identifies the version currently in effect.
Acknowledgment of Receipt
Cheval Wellness will make a good-faith effort to obtain written acknowledgment that you received this Notice when required by HIPAA.
Your signature acknowledges only that you received or were offered the Notice.
Signing the acknowledgment does not mean that you agree to every use or disclosure described in this Notice, and refusing to sign does not eliminate the rights or obligations established by HIPAA.
Questions or Complaints
For questions about this Notice, your privacy rights, or Cheval Wellness’s handling of PHI, contact:
Privacy Officer
Angela Mineo, DNP, APRN
A&M Wellness, LLC d/b/a Cheval Wellness
7663 Cita Lane
New Port Richey, Florida 34653
Phone: (813) 776-5751
Email: info@chevalwellness.com